Modern dental treatment room

Osborn Advanced Dentistry

Multi-location dental group, Metro Denver area

The Challenge

Osborn Advanced Dentistry was a growing multi-location practice processing $120,000+ in monthly card payments. Their previous processor charged 3.5%, with no dental-specific tools or support. Card processing fees were consuming significant revenue that should have stayed in the practice.

The Solution

Summit implemented compliant surcharging across all locations, plus integrated payment posting with their PMS. No more manual reconciliation. No more processing fees eating into collections.

The Result

$4,200

Monthly savings

$50,400

Annual recovery

10+

Front desk hours recovered

From the practice owner:

"We weren't even looking to change processors. But when Brendon showed us what we were losing monthly, it was impossible to ignore. The implementation was painless, and our patients barely noticed the surcharge. We've recovered over $50,000 in the first year. That's a new hygienist's salary."

303 Dental Group

Single-location general dentistry, Colorado Springs

The Challenge

303 Dental Group was processing $55,000 monthly in cards and spending 8 hours per week on manual payment posting. Their previous processor charged 3.2%, and they had no surcharging program. Front desk staff were frustrated with duplicate entry and reconciliation bottlenecks.

The Solution

Summit set up compliant surcharging and automated payment posting with Dentrix. No setup required from IT. The system was live the same day they decided to move forward.

The Result

$1,760

Monthly savings

$21,120

Annual recovery

8

Front desk hours freed per week

From the office manager:

"The automation alone was worth the switch. We used to spend Thursday afternoons reconciling payments. Now that's gone. The surcharging program was simple to implement, and we actually had zero patient complaints about the fee. It's been a clean transition with real results."

Your practice could be next

We work with practices of all sizes. Whether you're processing $20,000 or $200,000 monthly, the principles are the same.

For a $50,000 monthly collector:

$8,100/year

Average recovery with compliant surcharging

Plus 8+ hours/week:

Freed up time

From automated payment posting

Plus zero:

Compliance risk

Summit handles all state and card brand requirements

Common patterns we see

Painless implementation

Your practice stays operational. Setup takes hours, not days. No IT projects. No downtime. Your team gets trained on the exact workflow you use.

Minimal patient friction

When surcharges are disclosed properly, patient objections are rare. Your checkout signage is clear. Your receipts show what was charged and why. Transparency solves the friction problem.

Immediate front desk relief

Automated payment posting means your team never manually enters a payment again. No double entry. No reconciliation. Hours come back immediately. Your team uses that time for scheduling and patient communication.

Real dollar impact

We measure success in thousands recovered, not percentages improved. The average practice recovers $8,100 annually. Top performers reach $25,000. That's money your practice keeps.

Let's calculate your potential recovery

Tell us about your practice: what you collect monthly, your current processor, your PMS. We'll show you exactly what you could recover.

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